Have the assurance in knowing that your servers are educated on the fundamentals of serving so you can focus on training them on the things that make your restaurant special.
Loading video...
Watch how our comprehensive training program transforms restaurant teams
Click to play with audio
Service 101 — by PreShyft Certification. We teach the essentials: managing high volume with composure, setting guest expectations, speaking confidently about food and beverage, and selling with integrity.
You shouldn’t have to spend time explaining to your servers what makes them and your restaurant come across as unsafe or unprofessional. We cover baseline standards that apply anywhere—because common sense isn’t always common.
From opening a bottle of wine to saying “behind,” we teach the core skills and communication habits that are expected but not always taught. Don’t assume new hires have them—get them certified.
Industry experts share real-world context on why standards exist and what great service looks like, so servers understand expectations—and how to exceed them.
Over 240 videos across 16 chapters covering all aspects of restaurant service excellence
Mobile-first responsive design with custom controls and fullscreen support
Monitor individual and team progress with detailed analytics
Issue professional certificates upon course completion
244 videos, 16 chapters
Access the complete restaurant service online program with interactive videos and progress tracking.
Bulk licensing
Choose from flexible pricing plans designed for restaurants of all sizes.
Course management
Manage courses, chapters, videos, and monitor team progress from the admin dashboard.